Is the pool really heated all year?
Yes. The outdoor pool sits at 27 °C every month. Heat pump and a cover; the pool is usable in July, not ornamental.
Quick answers
Before you book.
Nearby construction is outside our property. Works are scheduled Monday – Saturday, 6.30am–6.30pm. Thank you for your patience and understanding.
Can I park on-site?
Yes, one free space per apartment. The car park has a 1.95 m clearance – leave roof racks and vans at home. Accessible bay available.
What time can I check in?
Check-in runs 2:00 pm to 11:00 pm. Minimum check-in age 18, photo ID and the booking credit card needed. Earlier arrival? Reception will store your bags.
Is there a damage deposit?
An AUD 300 deposit is taken on arrival by credit card and refunded within 14 days, subject to inspection. A 2% credit-card surcharge applies.
Is there daily housekeeping?
No, and it is deliberate. This is a self-catering apartment property, not a hotel. Apartments are serviced between stays; mid-stay servicing on request, for a fee.
What about breakfast?
No breakfast service. A starter pack of tea, coffee, sugar, milk and soap on arrival. Full kitchen in every apartment, corner store two blocks away.
Do you allow schoolies, bucks or hens?
No. We do not host schoolies, bachelor or bachelorette stays, or party groups of any kind. The building is residential in feel and we would like to keep it that way.
What is the direct-booking benefit?
Book direct and we will arrange flexible bedding configurations on request (split a king into twins, or singles into a king). No booking fees, you are talking to reception, not a third party.
Is the property wheelchair accessible?
The Premier 2 Bedroom Ocean View Courtyard is fully accessible – ground floor, wide doorways, accessible bathroom. The lift reaches all upper floors.
Do you arrange airport transfers?
No transfer service, but car rental can be arranged through reception. Coolangatta is 30 minutes south; Brisbane Airport about 90 minutes north. The G:link tram is a 500 m walk.
Can I bring my pet?
No pets, sorry. Smoke-free property too – no smoking anywhere on the building, balconies included.
Is there an on-site restaurant or bar?
No restaurant, café, bar or room service. Every apartment has a full kitchen, and Broadbeach restaurants are a 15-minute walk along the Oceanway. Reception keeps a current shortlist.
